Where is your international market?
South and East Asia is our major foreign market, such as Thailand
What type of power is required?
The standard rated voltage of our machine is 220-240V, 50Hz; we may make modification as per customer’s local demands.
What kind of payment mode the machine can support?
Support MDB /RS232 portal
How about your warranty policy?
Our machines enjoy 12 months warranty; please refer our detailed warranty policy.
Whom should I contact if I have any issue with the machines?
Please contact our sales staff or our local service partner, your issues will be disposed at the first time once we receiving it.
Can I view inventory in real-time?
We will provide you a managing account; you can log in and monitor the real status of machines, such as the inventory\price\product picture\sales statistics\sale flow etc.
How is the equipment connected to the internet?
You can access the internet by Wi-Fi or by SIM card, please set on our android PC.
Do you provide free managing platform for customer?
Of course, Easy Touch provide free on-line managing platform, if you use our vending software.
Do you supply the training for maintenance and operation?
Easy Touch provides one time basic operating and maintenance training for new customer at factory. We will also provide some online video instruction for oversea customer.
